Choose “Reset Network Settings” in the middle of the screen. 4. ... iPhone Samsung Mobile Phones Bundle / iPhone Batteries Bundle/spares Repairs. And I can 100% confirm you cannot purchase a Verizon LTE Network Extender while you are a Comcast customer. Ask Question Asked 4 years, 3 months ago. 2 years ago. While it’s... 3. Simply press and hold the power button of your smartphone and then tap Restart. $1.37 + shipping. Here’s The Real Fix! 3. 1. Your phone will restart during this process. How to fix Cellular Data not working on iPhone XS Max with iOS 13. I have a Straight Talk Verizon LTE BYOD nano sim. Lte not working on my iPhone 5s Hi I just purchased this iPhone 5s and enabled lte in the settings and I noticed that my dads phone and my moms iPhone 5 where picking up lte but I was not … If they push an update to your LTE Extender, supposedly it will revert back to Band 13 and you will have to submit another NBR ticket. Also it is constantly going back and forth. It said 3G, slow service, could not get GasBuddy to work, kept spinning, and then switched airport on and then off, BOOM LTE..my app's where not working. Sometimes your cellular data will stop working on your iPhone or iPad. Comment. Disclaimer: I'm not the guy who figured all this out, I just put it together and am sharing it here. This solution will ONLY work if you are positive your LTE Network Extender is functional, i.e. love that. Try to load radio while connected to LTE or 4G. If the first one did not work, delete it and install the second one. Please keep us updated. Here’s what you need to know about the Wi-Fi and LTE issues. So far, so good. To do this, press either of the Volume buttons together with the Side button until the power slider appears. it shows that it is "Open" and "In-Service". Also, go to “Settings -> Cellular” and make sure that your cellular data is actually switched on. First, you need to check whether the connection with your carrier is OK... 2. To be clear, these issues do not seem to impact all iPhone XS and XS Max devices. My guess is nearly everyone posting here has a network extender because they get next to no cell phone signal where they are at. Your iPhone will not connect to the network extender on band 13 if it is receiving ANY signal, no matter how garbage (including ZERO bars), from a macro tower. Most likely get a blank radio screen . Before this, turning on Airplane mode, then turning it off was a hit or miss that sometimes worked. You’ll need to make a backup of your device first to ensure you don’t lose any data. No matter what problems you iPhone is suffering from (Exclude the hardware issues), you could try to restart your iPhone to fix it. I know how important it is to have a reliable signal at your home and I would be lost if I had sub par service. 1. So, don’t worry if you have both phones. For the most stubborn problems, you might want to try returning your phone to factory defaults. Follow. But what if Messages is not working on your iPhone or iPad? my T-Mobile LTE is not working, wifi works just fine but nothing from text messages to apps are not working, in troubleshooting I have reset the network settings, replaced the SIM card, restarted phone, contacted customer care which had me do all the following i just mentioned as well as went into the store to only be told i need to call customer care. If you’re suffering from a genuine bug, you might find relief in a carrier update. Note: the iPhone SE (1st Gen) was released AFTER the iPhone 6. Here’s How to Fix It, How to Fix Mobile Data Not Working on Android. Accessibility Resource Center Skip to main content. While it’s unlikely that the card got dirty or dusty while in your phone, reinserting forces your phone to re-read the card, and can jolt your cellular data back to life. Turn Off Airplane Mode . Here are 7 solutions you should try to fix the mobile data or mobile data not working problem on your iPhone XS or iPhone XS Max. Wait a few moments for the iPhone’s radios to turn off. I have gone through the standard troubleshooting steps. 3. But the great thing about iMessage is that you can communicate endlessly with other Apple users with iPhone, iPad, Mac, and Apple Watch, entirely for free, through the encrypted iMessage protocol. Go to Verizon support. How to Fix Cellular Data Not Working on iPhone and iPad 1. We also have a list of Siri shortcuts for you iOS tinkerers out there. 4. I have an iPhone 5S 64 GB, ME312LL/A) I purchased as a refurb from a reputable vendor in November 2014. The workaround, and I used it, is if you have a friend that is a Verizon customer they can activate the LTE Network Extender and add it to their account and your phone will connect to it because it's on the appropriate network. Kontric, this is great information you have provided. Still working without any issues. I only have to put in a username and password to login. Honestly, I'm still considering buying an Android because this is blatantly an issue with Apple and iOS 14.x, which is where my multi-week fountain of signal issues began. I have gone through the standard troubleshooting steps. Only encrypted backups will store Health and Keychain data. Community Support • 144.5K Messages. We will be sure to send that to the right team. 2. Comcast (Xfinity Mobile) was unable to troubleshoot the issues with the Verizon network since they are just passengers on it, and they also had no offering of an LTE Network Extender, which is what drove my change to from them to Verizon. Tap “Erase iPhone” to confirm the operation. If you’re on the move and switch from a 4G LTE network to a ‘true 4G’ network in a city, you have connected to a different type of network that isn’t LTE. Wait a moment. Later that day, the same. Solution: Try these two profiles. 3. 2. I am having the same issue on my T-mobile iPhone 7 plus, unlimited data. Get more help If you still can't make or receive calls, restore your iPhone as new . For details on LTE support, contact your carrier and see www.apple.com/iphone/LTE" This link confirms that Verizon support VoLTE on the 1st Gen iPhone SE. Free shipping for many products! If your phone had taken a fall and the network is not working ever since, chances are the SIM card has been misplaced inside the SIM tray. Can you please verify if you are a Verizon customer? Step 1: Check Coverage Area. Make a backup and restore the cellphone from iTunes Status of Your Cellular Network Connection. Assuming you are not just in a poor coverage area, there are a few generalized steps you can take that will fix many cellular-data-not-working bugs. iPhone (no signal) + LTE Network Extender not work... Apple AirPods (2nd Gen) with Charging Case. 2. 2. 5. Hi @tilmanadair, Thank you for contacting us! 5. What would be nice is if Verizon would set the LTE Network Extenders to Band 66 by default when they are activated, instead of Band 13, but candidly I have no idea how I would facilitate that conversation inside Verizon from where I sit. So, don’t worry if you have both phones. However, I have found that by turning LTE off everything pretty much works, it's just slower. That second problem is the key one here, because an active data connection can make Wi-Fi calling not work, and vice versa. We do have some great deals on our premium Android devices and you can view them here: https://www.verizon.com/deals/. If it’s only a specific app, like Safari or WhatsApp, not connecting to the Internet, you could try reinstalling the app. Here is the solution! I have an iPhone 6 and recently updated my carrier settings. The first step you want to take to try and get your cellular data working is to check make sure that LTE is enabled. One of the first things you should try is removing and reinserting your SIM card. These reports can be seen across Reddit, the Apple Support communities, and social media. While we know most of you might have already checked it, we have come across a surprising number of people who face the issue where mobile data … iPhone (no signal) + LTE Network Extender not working / iPhone won't connect to LTE Network Extender SOLUTION, Re: iPhone (no signal) + LTE Network Extender not working / iPhone won't connect to LTE Network Extender SOLUTION, Re: iPhone (no signal) + LTE Network Extender not working. in the last few days my iPhone 5 doesn't get the LTE band in any place, including where other phones with the same carrier get the LTE we 1. restart the cell 2. reset the network settings 3. replace the SIM. iPhone XS: How to Fix Cellular Data (3G/4G/LTE) Not Working Problem Posted by iPhoneHacks on Dec 14, 2018 in How To , iPhone XS and iPhone XS Max In this article, we provide several troubleshooting tips to fix problems where mobile data (3G, 4G or LTE) is not working on your iPhone XS or iPhone XS Max. This solution will ONLY work if you are positive your LTE Network Extender is functional, i.e. If you’ve been exploring your iPhone’s data-saving features, which let you specify which apps have access to your phone’s cellular data, then there’s a … 6. iPhone 7 LTE Not Working Poor Signal - Upgrading your plan for the cellular data and facing difficulties on your device not finding cellular Data or Cellular network. In Bay Ridge, Brooklyn, during the past few months, my cellular connection has weakened on my iPhone 6 to the point where I sometimes lose cellular connection. it shows that it is "Open" and "In-Service". NOTE: This fix applies to iPhones, iPads, and other SIM-capable devices of Apple . Some features may not be available for all countries or all areas. Radio does not work on cellular data . Radio to load and play, like it does on wifi 4. Lte is not working on iphone 6s. 1K. Related: Safari Not Working on Your iPhone? The remove SIM card and replace it worked for me! What I expected to happen. If support is watching, every time I use community here I have to have an email or text sent to get in, 2 step, which is fine for most stuff  but community? Not everything that you see is true, especially the symbols on our phone.Many times, even though our iPhone and iPad show the connected to Wi-Fi symbol, the internet doesn’t work in reality. Orders must be placed before 5 PM, Mon – Sat, and Sun before 2 PM (excluding holidays) for same day pickup. 5G and LTE wireless service may not be available even if listed bands are supported by your carrier. Under “General” tap “Software Update.”. Look at the top-left corner of your screen. Casual Listener ‎2016-12-30 05:38 AM. When I disable LTE, I am able to connect to data using 3g and I can call and text. Once the backup is complete, press the “Restore Backup” button to begin the restoration process. 4. Re-insert SIM Card. Sometimes a software update causes your iPhone settings to … Your iPhone will not connect to the network extender on band 13 if it is receiving ANY signal, no matter how garbage (including ZERO bars), from a macro tower. If iPhone 12 5G is not working, you should know about the Dual SIM Mode restrictions. We can check for that in roughly the same place. iPhone 12 5G not working with Dual SIM mode In the same support document mentioned above, Apple shares that if you’re using Dual SIM mode with an iPhone 12, both lines will revert to 4G LTE. Ensure Mobile Data is Enabled. Thanks, I continue to have problems with my iPhone after that update it’s working now but it stops frequently so I’ll keep this information just in case I need to use it down the road. Sometimes, however, the 4G logo can appear but your data still doesn’t work, in which case, read on for our list of fixes. Turn Airplane Mode On and Turn it Off. Go to Settings > Cellular > Cellular Data Options > Enable LTE and turn off Enable LTE, 4G, or 3G (this option will depend on your carrier and device model). Active 2 years, 9 months ago. Background: After refiling the data plan (1GB), my iphone 7 plus cannot connect to LTE. Just install one of them. Alexander Fox is a tech and science writer based in Philadelphia, PA with one cat, three Macs and more USB cables than he could ever use. https://www.saintlad.com/iphone-11-pro-max-4g-lte-signal-issue Have the customer service representative create an NRB ticket to change your LTE Network Extender to broadcast on Band 66 (preferred) or Band 4 if 66 is not available in your area. After that, your iPhone should be able to regain the 4G LTE signal. 5G will not work if you’re using Dual SIM mode and either of your SIMs does not support 5G data. Here's what you can do to fix it. It takes up to 24 hours for the NRB ticket to be executed. The goal of switching between an LTE and 5G connection in the background is to extend the iPhone 12's battery life. Hold down the power button on your iPhone until the “Slide to Power Off” slider appears, slide it to the right, then switch on your iPhone again after it’s turned off. 4. ... Make sure LTE is enabled. A more detailed description, using numbered steps. One of the first things you should try is removing and reinserting your SIM card. Some unknown reasons may cause Safari not working on iPhone or iPad. Curbside Pickup available at select stores. So the battery life reduction you experience may end up being negligible. 3. Therefore, we are... Toggle Airplane Mode. I am a Verizon customer and have been for a few weeks now. 1. Your order will be held for 3 days from the time it's placed. Turn On Cellular Data. This solution will ONLY work if you are positive your LTE Network Extender is functional, i.e. When I put this sim in an Android phone (Moto E LTE), I get data. I deleted the app and hey presto back on 4g hoorah, Thanks. -Shut down and restart phone -Forced reboot of phone … Connect your iPhone or iPad to a computer and create an iTunes backup of your device. Samsung; Apple; Motorola ; Google; Top Accessory Brands. I then tried it on another iPhone: Verizon iPhone 5S and I still had the same problem. -Shut down and restart phone -Forced reboot of phone … Top Device Brands. Every single time? When I disable LTE, I am able to connect to data using 3g and I can call and text. Obviously, this is a workaround to what will hopefully be a temporary bug, but if you do go abroad and still have roaming on, remember to switch it off, as otherwise you might face a nasty phone bill. 3G works but LTE not working. View complete list. And it’s hard to tell how widespread they are. You can definitely try referring the post Jav6 made. I am having trouble with my LTE not working, but only in my current location. Seller 100% positive. Safari Not Working on Your iPhone? 1. Wait a couple of seconds and turn it back on. We'd love to assist you with this. Many thanks what eventually worked for me was to switch off the automatic network selection on the mobile data screen and select my provider manually, it started working and I was then able to go back to the automatic option and it still works now on that option. 3. NOT HAPPY, We are here to help! How to Resolve 3G or 4G Not Working on iPhone However, in the case of 3G and 4G not working on iPhone, it could be an issue with the service provider – probably the cellular networks bands aren’t compatible with your iPhone, just in case the operators in your region aren’t following standards which is very rare. I spent several days over the last few weeks researching everything I could on this issue after it started impacting me and I've successfully resolved it and have had no further issues for the last week so I'm comfortable sharing this as a solution to others. We’ll email you when your order is ready for pickup. Essentially, some users report slow Wi-Fi or LTE speeds on their new iPhone XS and XS Max devices. Your network extender by default broadcasts on band 13. Viewed 8k times 0. Turning on Airplane Mode and then turning it … Like. Contact your carrier for more details.
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